Open topic with navigation

Requesting Additional Cards

This screen lets you request a secondary Debit Mastercard for joint account holders or a supplemental card for somebody who is not an account holder.

Rules for Additional Cards

• Secondary cards are intended only for second account holders in a joint account.
• Supplemental cards are intended for people who are not account holders (for example, additional family members).
• In a joint account, the primary card is reserved for the first account holder and the secondary card is reserved for the second account holder.
• In a joint account, the first account holder must have a primary debit card before the second account holder can apply for a secondary card.
• In Account Management, the second account holder in a joint account has access to the secondary card only.

To request an additional card

1. Click Transfer & Pay > Debit Card.
2. Click Request Additional Card.

   

3. Select the type of additional card you want:
   • Secondary - For joint account holders
   • Supplemental For people who are not account holders
4. Enter the cardholder information in the fields provided. You can use the person's Social Security number for Taxpayer ID.
5. Click Continue, review the information, and then click Continue again.
6. Record your card activation instructions and save it in a secure place. You will need this information to activate your Debit Mastercard when it arrives in the mail in 7-10 business days.